Whapi vs CK WhatsApp
Choosing between Whapi and CK WhatsApp for WhatsApp automation on Shopify? Compare features, pricing, and capabilities side by side to find the right fit for your store.
Where Whapi stands out.
Both Whapi and CK WhatsApp help Shopify merchants with WhatsApp messaging. Here are the areas where Whapi offers more.
AI order taking, unique to Whapi
Whapi lets customers browse products, ask questions, and complete orders entirely within WhatsApp using AI. CK (4.9 stars, 279 reviews) is a strong cart recovery app but does not offer AI order taking at any price tier.
Zero markup vs per-message fees
Whapi passes through Meta's WhatsApp conversation fees at cost with no markup. CK charges $0.02+ per automated message, which adds up significantly as your messaging volume grows.
Auto-tagging on all plans
Whapi automatically tags orders based on customer interactions like COD confirmation status on every plan, including the free tier. CK does not offer auto-tagging, requiring manual order management.
| Compare features | Whapi | CK WhatsApp |
|---|---|---|
| Core Features | ||
| Free plan | ||
| COD confirmation | ||
| Abandoned cart | ||
| Shipping updates | ||
| AI order taking | ||
| Team inbox | ||
| Back in stock | ||
| Review requests | ||
| Newsletter / broadcast | ||
| Platform | ||
| Official WhatsApp API | ||
| Zero markup on Meta fees | ||
| Auto-tagging orders | ||
| Analytics | ||
| Multi-language support | ||
| Built for Shopify | ||
| Core Features | |
|---|---|
| Free plan | |
| COD confirmation | |
| Abandoned cart | |
| Shipping updates | |
| AI order taking | |
| Team inbox | |
| Back in stock | |
| Review requests | |
| Newsletter / broadcast | |
| Platform | |
| Official WhatsApp API | |
| Zero markup on Meta fees | |
| Auto-tagging orders | |
| Analytics | |
| Multi-language support | |
| Built for Shopify | |
| Core Features | |
|---|---|
| Free plan | |
| COD confirmation | |
| Abandoned cart | |
| Shipping updates | |
| AI order taking | |
| Team inbox | |
| Back in stock | |
| Review requests | |
| Newsletter / broadcast | |
| Platform | |
| Official WhatsApp API | |
| Zero markup on Meta fees | |
| Auto-tagging orders | |
| Analytics | |
| Multi-language support | |
| Built for Shopify | |
Why merchants switch from CK WhatsApp to Whapi.
Merchants who move from CK WhatsApp to Whapi consistently highlight these reasons for making the switch.
- AI order taking lets customers browse and purchase products entirely within WhatsApp. CK does not offer this
- Zero markup on Meta fees vs CK's $0.02+ per automated message charges
- Auto-tagging orders on all plans including free, streamlining fulfillment workflows
- Back-in-stock alerts automatically notify customers when sold-out products return
- Newsletter and broadcast features on Pro ($18.99) vs CK's Advanced ($29)
- Trusted by 1,000+ Shopify stores across COD-heavy markets worldwide
Frequently asked questions
Common questions about choosing between Whapi and CK WhatsApp for WhatsApp automation on Shopify.
Both Whapi and CK (rated 4.9 stars, 279 reviews) are Built for Shopify. The key differences are that Whapi offers AI order taking which CK does not, Whapi charges zero markup on Meta conversation fees while CK charges $0.02+ per automated message, and Whapi includes auto-tagging on all plans while CK does not offer it.
No. CK does not offer AI-powered order taking through WhatsApp. Whapi enables customers to browse your catalog, ask product questions, and place orders entirely within a WhatsApp conversation using AI on the Pro plan ($18.99/mo).
No. CK does not currently offer back-in-stock alerts via WhatsApp. Whapi automatically notifies customers when a previously out-of-stock product they were interested in becomes available again, helping you recover lost sales.
Yes, but only on CK's Advanced plan at $29/mo. Whapi includes newsletter and broadcast features on the Pro plan at $18.99/mo, giving you marketing campaigns at a lower price point.
Yes. CK charges $0.02+ per automated message on paid plans. Whapi passes through Meta's conversation fees at zero markup, which results in meaningful savings as your messaging volume scales.
Yes. Both Whapi and CK offer free plans. Whapi's free Starter plan includes COD confirmation with 30 COD messages per month and auto-tagging. CK's free plan includes unlimited chats and 100 manual cart abandonment messages. Whapi's Pro plan ($18.99/mo) adds AI order taking which CK does not offer at any price.
Yes. Both CK and Whapi hold the Built for Shopify certification. The difference lies in features: Whapi offers AI order taking, auto-tagging, and zero markup on Meta fees, while CK focuses on cart recovery and order confirmations with per-message fees.
Yes. Switching from CK to Whapi is simple. Install Whapi from the Shopify App Store, connect your WhatsApp Business number, and set up your automation workflows. Most merchants are up and running within 15 minutes.
Try Whapi free.
Install Whapi from the Shopify App Store and start automating WhatsApp messages in minutes. Free Starter plan includes COD confirmation with 30 messages per month.