Whapi vs Dondy
Choosing between Whapi and Dondy for WhatsApp automation on Shopify? Compare features, pricing, and capabilities side by side to find the right fit for your store.
Where Whapi stands out.
Both Whapi and Dondy help Shopify merchants automate WhatsApp messaging. Here are the areas where Whapi offers more.
Full API automations at $18.99 vs $79.99
Whapi's Pro plan at $18.99/mo includes official WhatsApp API, automated cart recovery, newsletters, and AI order taking. Dondy requires its Power Automation plan at $79.99/mo just to unlock automated cart recovery and API access.
AI features at a fraction of the price
Whapi offers AI order taking on the Pro plan ($18.99/mo). Dondy offers AI chatbot, AI product recommendations, and AI agents only on the Elite plan at $159.99/mo.
Built for Shopify
Whapi holds the Built for Shopify badge, confirming it meets Shopify's strict standards for quality, performance, and security. Dondy (rated 4.8 stars, 780 reviews) does not hold this certification.
| Compare features | Whapi | Dondy |
|---|---|---|
| Core Features | ||
| Free plan | ||
| COD confirmation | ||
| Abandoned cart | ||
| Shipping updates | ||
| AI chatbot / order taking | ||
| Team inbox | ||
| Back in stock | ||
| Review collection | ||
| Newsletter / broadcast | ||
| Platform | ||
| Official WhatsApp API | ||
| Zero markup on Meta fees | ||
| Auto-tagging orders | ||
| Analytics | ||
| Multi-language support | ||
| Built for Shopify | ||
| Core Features | |
|---|---|
| Free plan | |
| COD confirmation | |
| Abandoned cart | |
| Shipping updates | |
| AI chatbot / order taking | |
| Team inbox | |
| Back in stock | |
| Review collection | |
| Newsletter / broadcast | |
| Platform | |
| Official WhatsApp API | |
| Zero markup on Meta fees | |
| Auto-tagging orders | |
| Analytics | |
| Multi-language support | |
| Built for Shopify | |
| Core Features | |
|---|---|
| Free plan | |
| COD confirmation | |
| Abandoned cart | |
| Shipping updates | |
| AI chatbot / order taking | |
| Team inbox | |
| Back in stock | |
| Review collection | |
| Newsletter / broadcast | |
| Platform | |
| Official WhatsApp API | |
| Zero markup on Meta fees | |
| Auto-tagging orders | |
| Analytics | |
| Multi-language support | |
| Built for Shopify | |
Why merchants switch from Dondy to Whapi.
Merchants who move from Dondy to Whapi consistently highlight these reasons for making the switch.
- Full API automations at $18.99/mo vs Dondy's $79.99/mo for the same capabilities
- Zero markup on Meta conversation fees vs Dondy's $0.0126-$0.0158 per message charges
- AI order taking lets customers place orders directly in WhatsApp, a feature Dondy does not offer
- Team inbox with unlimited agents at $79/mo vs Dondy's 5-agent inbox at $159.99/mo
- Built for Shopify certification ensures reliability, security, and long-term support
- Trusted by 1,000+ Shopify stores with a proven track record in COD-heavy markets
Frequently asked questions
Common questions about choosing between Whapi and Dondy for WhatsApp automation on Shopify.
Whapi offers full WhatsApp API automations including abandoned cart, AI order taking, and newsletters starting at $18.99/mo on its Pro plan. Dondy requires its Power Automation plan at $79.99/mo to unlock automated cart recovery, marketing campaigns, and official WhatsApp API access. Whapi is also Built for Shopify while Dondy is not.
Yes, but only on the Elite plan at $159.99/mo. Dondy offers an AI chatbot for sales and support, AI product recommendations, and AI corrections. Whapi offers AI order taking on its Pro plan at $18.99/mo, where customers can browse products and place orders entirely within WhatsApp.
Dondy offers official WhatsApp API access only on its Power Automation plan ($79.99/mo) and above. Lower-tier plans do not include API access. Whapi provides official WhatsApp API on its Pro plan at $18.99/mo with zero markup on Meta conversation fees.
Yes. On Dondy's Power Automation plan, you get 1,000 free messages per 30 days, then pay $0.0126-$0.0158 per message beyond that. Whapi charges zero markup on Meta conversation fees on all API plans, passing through Meta's costs at cost.
Yes, but only on Dondy's Power Automation plan ($79.99/mo) and above. Whapi includes newsletter and broadcast features on its Pro plan at $18.99/mo, making bulk WhatsApp campaigns significantly more affordable.
Yes. Whapi offers a free Starter plan that includes COD order confirmation with 30 COD messages per month, auto-tagging, and analytics. Dondy also offers a free plan, but it only includes a WhatsApp chat button with no automations. Whapi's free plan delivers more value out of the box.
Yes. Whapi holds the Built for Shopify certification, which means it has passed Shopify's strict review for quality, performance, and security. Dondy does not hold this certification.
Yes. Migrating from Dondy to Whapi is straightforward. Install the Whapi app from the Shopify App Store, connect your WhatsApp Business number, and configure your automation flows. Most merchants complete the setup in under 15 minutes.
Try Whapi free.
Install Whapi from the Shopify App Store and start automating WhatsApp messages in minutes. Free Starter plan includes COD confirmation with 30 messages per month.