Get more product reviews with WhatsApp
Automatically send WhatsApp review requests after delivery. With over 90% open rates, WhatsApp outperforms email for collecting product reviews. Boost your store's social proof and build trust with real customer feedback.
From delivery to five-star review in three steps.
Whapi automates the entire review collection process. No manual follow-ups, no forgotten requests.
Order is delivered
When Shopify marks an order as fulfilled or delivered, Whapi detects the event automatically and starts the review request timer.
Timed WhatsApp message sent
After your configured delay (e.g., 2 days post-delivery), Whapi sends a personalized WhatsApp message with a direct link to leave a review.
Customer leaves a review
The customer taps the link and is taken directly to your review page. No searching, no friction. The result: more reviews, more social proof, more sales.
What your customers see
Your Store
online
How was your order?
Hi Ahmed! Your order #1234 was delivered. How was your experience with the Classic Cotton Tee?
4:00 PM
Why WhatsApp beats email for review collection.
Email review requests get buried in spam folders. WhatsApp messages get opened within minutes.
Higher response rate than email
WhatsApp messages have a over 90% open rate and significantly higher tap-through rates compared to email. More customers see your request, more customers leave a review.
Automated timing
Set the perfect delay after delivery so customers have time to try the product before being asked for feedback. Whapi handles the timing automatically for every order.
Boost social proof
More reviews mean more trust from future shoppers. Product pages with reviews convert at significantly higher rates than those without. Every review is a sales asset.
Increase customer trust
Authentic reviews from verified buyers build credibility. New visitors are far more likely to purchase when they see real feedback from customers who bought the same product.
Reviews are the engine of e-commerce growth.
Products with reviews sell more. Customers trust peer feedback over marketing copy. But most stores struggle to collect reviews because email requests go unread. Whapi solves this by reaching customers where they already are: WhatsApp.
98%
WhatsApp open rate
20%
Typical email open rate
4.8x
More reviews collected
23%
Higher conversion with reviews
Frequently Asked Questions
Ready to automate your WhatsApp?
Join 1,000+ Shopify stores using Whapi to boost sales and cut costs. Free plan available.