Get up and running in minutes.
Whapi connects your Shopify store to WhatsApp in four simple steps. No coding, no complicated configuration. Install, connect, choose your automations, and go live.
From install to live in under 5 minutes.
Every step is guided and takes just a minute or two. Most merchants have their first automation running within five minutes of installing Whapi.
Install from the Shopify App Store
Find Whapi in the Shopify App Store and click install. Whapi is Built for Shopify, meaning it meets Shopify's highest standards for quality, performance, and security. Installation takes one click and works with every Shopify plan.
Connect your WhatsApp Business number
Follow Meta's guided flow to connect your WhatsApp Business number to Whapi. If you don't have a Business number yet, Whapi walks you through creating one. The entire process takes about two minutes.
Choose your automation templates
Pick which automations you want to enable: COD confirmation, abandoned cart recovery, shipping updates, back in stock alerts, and more. Each comes with a pre-built message template you can customize or use as is.
Go live
Test your automations with a quick test message, then flip the switch to go live. Whapi starts working immediately, sending WhatsApp messages to your customers automatically based on the triggers you configured.
Every WhatsApp message your store needs, automated.
From order confirmation to post-purchase reviews, Whapi handles every stage of the customer journey on WhatsApp. Choose the automations that matter to your business.
COD Order Confirmation
Automatically send WhatsApp confirmation messages for Cash on Delivery orders. Customers tap to confirm or cancel, and orders are auto-tagged in Shopify.
Abandoned Cart Recovery
Send timed WhatsApp reminders to customers who left items in their cart. With over 90% open rates, WhatsApp recovers far more sales than email. Supports discount codes and customizable timing.
Shipping Updates
Keep customers informed with automated WhatsApp notifications for order confirmed, shipped, out for delivery, and delivered. Drastically reduce "where is my order" support tickets.
Back in Stock Alerts
Let customers subscribe to restock notifications. The moment a product is back in stock, Whapi sends a WhatsApp alert with a direct link to buy, turning out-of-stock pages into sales.
AI Order Taking
Customers message your WhatsApp number, describe what they want, and Whapi's AI finds products in your Shopify catalog and creates orders automatically. Works 24/7 in any language.
Team Inbox
One shared WhatsApp inbox for your entire team. Assign conversations, view Shopify order context alongside each chat, and collaborate without sharing a phone.
Review Requests
Automatically ask customers for product reviews via WhatsApp after delivery. WhatsApp messages get dramatically higher response rates than email, building social proof faster.
Newsletter Broadcasts
Send promotional campaigns, product launches, and announcements directly to your customers' WhatsApp. Segment audiences and track delivery, open, and click rates.
Works with any Shopify plan.
Whether you're on Shopify Basic or Shopify Plus, Whapi integrates seamlessly. Built for Shopify certified, so you know it meets the highest standards for quality and security.
No coding required
Everything is configured through a visual dashboard inside your Shopify admin. No APIs to connect, no webhooks to set up, no code to write.
Setup in minutes
Install, connect your WhatsApp number, pick your automations, and go live. The entire process takes less than 5 minutes for most merchants.
Frequently Asked Questions
Ready to automate your WhatsApp?
Join 1,000+ Shopify stores using Whapi to boost sales and cut costs. Free plan available.