Support
How can we help?
Send the Whapi team a support request and we’ll reply by email. Whapi is a Shopify app for WhatsApp automation; tell us your store address and what you were trying to do, and include any error code Meta showed you.
More help
- ProductWhapi FAQs: WhatsApp Automation for ShopifyAnswers about Whapi plans, Meta message fees, setup, coexistence, automations, templates, data privacy and support.Read
- HelpWhatsApp Business API Errors & FixesFix common WhatsApp Business API problems: error codes, payment issues, undelivered messages, template rejections and coexistence setup.Read
- ProductWhapi Setup Guide: Connect WhatsApp to ShopifyStep-by-step setup: install Whapi, connect your WhatsApp Business number through Meta, add a payment method and turn on your first automations.Read
- CompanyContact Whapi: Email, WhatsApp and SupportContact the Whapi team by email or WhatsApp for help with setup, billing, Meta and WhatsApp issues, or partnerships.Read