About Whapi: WhatsApp automation for Shopify, built by Momo Digitals
Whapi is a Shopify app built by Momo Digitals that automates WhatsApp messages on Meta’s official WhatsApp Business API. It launched on the Shopify App Store on May 28, 2025 and holds Built for Shopify status.
We build Whapi so Shopify stores can recover more carts, confirm orders and keep customers updated on WhatsApp, with no markup on Meta’s message fees.
Used by 5,000+ merchantsRated 5 stars by 39 merchants7-day free trialBuilt for Shopify
Whapi at a glance
- Product
- Whapi, a Shopify app for WhatsApp automation
- Developer
- Momo Digitals
- Based in
- 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States
- Launched
- May 28, 2025, Shopify App Store
- Shopify status
- Built for Shopify
- Merchants
- 5,000+ Shopify merchants use Whapi
- Rating
- 5 stars from 39 merchants on the Shopify App Store
- WhatsApp connection
- Official WhatsApp Business API
- Support
- English and Arabic
- Website
- usewhapi.com
Rating checked October 20, 2026.
The short answer
- Whapi (usewhapi.com) is a Shopify app for WhatsApp automation, made by Momo Digitals.
- It launched on the Shopify App Store on May 28, 2025 and has Built for Shopify status.
- Whapi sends messages from each store’s own WhatsApp number through Meta’s official WhatsApp Business API, and Meta’s message fees are paid to Meta with no markup.
- Plans: Pro $18.99/month and Team $45/month, with a 7-day free trial.
What Whapi does for Shopify stores
Whapi turns Shopify events into WhatsApp messages: an abandoned checkout, a new order, a fulfilled order, a restocked product. Each one sends a message from your number, and customer replies come back into Shopify as order tags.
Abandoned checkout recovery
A timed WhatsApp reminder with a link back to checkout. Abandoned cart recovery
Order confirmation
Customers confirm or cancel their order with one tap before you ship. How order confirmation works
Shipping updates
Tracking links sent from your Shopify fulfillment data. WhatsApp shipping updates
Back in stock and review requests
Alerts when products return and a review link after fulfillment. Back in stock alerts
Team Inbox
One shared WhatsApp inbox for unlimited agents on the Team plan. Shared team inbox
Coexistence
Keep using the WhatsApp Business App on the same number. WhatsApp coexistence
Who builds Whapi
Whapi is made by Momo Digitals, a Shopify app developer. Merchants reach the Whapi team directly by email and WhatsApp.
Momo Digitals publishes five apps on the Shopify App Store. Whapi is its WhatsApp app. The other four are storefront and merchandising apps: Scroller Pro, Scroll Trigger, Hoverly and Hot Bundles. Momo Digitals is a US company at 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States.
Whapi launched on May 28, 2025. It covers the order journey on WhatsApp, from cart recovery to shipping updates, for Shopify stores in many countries. Order confirmation gets particular depth: Confirm and Cancel buttons, automatic Shopify order tags and follow-up messages for each answer.
When you connect a number, Meta’s own sign-up window shows Momo Digitals as the business you are connecting to. Your Whapi plan is billed through Shopify, and Meta bills message fees to you directly.
| Detail | |
|---|---|
| Legal name on the listing | Momo Digitals |
| Company address | 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States |
| Whapi launch date | May 28, 2025 |
| Apps on the Shopify App Store | Five, including Whapi |
| Contact | info@usewhapi.com · WhatsApp +1 669 666 6639 |
What we believe
Six rules we use when we decide what to build and what to say about it.
Your number, your customers
Messages go from your own WhatsApp number, so the conversation history and the customer relationship stay with your store.
Official API only
Whapi connects through Meta’s official WhatsApp Business API, never through an unofficial WhatsApp Web connection.
Meta fees at cost
Meta bills message fees to you directly. We charge only the plan price, so you can always check what WhatsApp costs on Meta’s rate card.
Real store problems first
An abandoned checkout is a lost sale, and a wrong address or size costs shipping both ways. Recovering checkouts and confirming orders on WhatsApp are the problems we solve first.
Facts over claims
We quote prices from our Shopify listing, Meta rates with the date we checked them, and reviews word for word. If we can’t source a number, we don’t publish it.
People answer support
Merchants reach the Whapi team directly by email and WhatsApp, in English and Arabic.
Whapi’s Built for Shopify status
Whapi holds Shopify’s Built for Shopify status. Shopify gives it to apps that meet its requirements for admin speed, storefront impact, design and integration, and reviews them again every year. Read what Built for Shopify requires and how to check the badge yourself.
What merchants say about working with us
Quoted from Whapi’s reviews on the Shopify App Store.
great customer support
Kopac
Romania · Shopify App Store review
Fast and easy. Good for simple automation and cart recovery. I was looking for a way to mass communicate to my audience without losing the personal touch and Whapi was a simple and great way to do that! Their support is very helpful and I was surprised when they implemented fixes to my issues. Definitely recommend for small businesses to use.
CaliChimps
Singapore · Shopify App Store review
Solid app, does exactly what it promises. Setup took only a few minutes and their support team helped us right away when we had questions. Recommended if you need reliable WhatsApp integration
MAGIC CITY
Tunisia · Shopify App Store review
Talk to the Whapi team
Email info@usewhapi.com or message us on WhatsApp. For setup questions, the Whapi setup guide and troubleshooting guide answer most of them. Every way to reach us is on the contact page.
About Whapi: common questions
Whapi is a Shopify app that automates WhatsApp messages for online stores on Meta's official WhatsApp Business API. Stores use it to recover abandoned checkouts, confirm orders, send shipping updates, back in stock alerts and review requests, and answer customers from a shared inbox. Plans start at $18.99 per month with a 7-day free trial.
Whapi is built by Momo Digitals, a Shopify app developer. Momo Digitals publishes five apps on the Shopify App Store, and Whapi is its WhatsApp app. Momo Digitals is a US company based in Newark, Delaware.
Whapi launched on the Shopify App Store on May 28, 2025. It now holds Built for Shopify status and is rated 5 stars by 39 merchants on the Shopify App Store (checked October 20, 2026).
Yes. Whapi has Shopify's Built for Shopify status, which Shopify gives to apps that meet its requirements for performance, design and integration with the Shopify admin. You can see the badge next to the app name on Whapi's Shopify App Store listing.
Whapi sends messages through Meta's official WhatsApp Business API. Merchants connect their number in Meta's own sign-up window, which asks them to connect to Momo Digitals, the company behind Whapi. Meta decides how message templates are categorized and approved, and bills message fees to each merchant directly.
The Whapi team supports merchants in English and Arabic, by email at info@usewhapi.com and on WhatsApp. WhatsApp messages you send to customers can be written in any language WhatsApp supports.
Email info@usewhapi.com or message the team on WhatsApp at +1 669 666 6639. For help with setup, include your store's .myshopify.com address so the team can find your account.
Sources
- Whapi on the Shopify App Store (checked October 20, 2026)
- Apps by Momo Digitals on the Shopify App Store (checked October 20, 2026)
- Shopify: Built for Shopify (checked October 20, 2026)
Keep reading
- CompanyBuilt for Shopify: What Whapi's Badge MeansWhapi has Shopify's Built for Shopify status. What the badge requires, what it means for speed, design and data access, and how to check it.Read
- CompanyContact Whapi: Email, WhatsApp and SupportContact the Whapi team by email or WhatsApp for help with setup, billing, Meta and WhatsApp issues, or partnerships.Read
- ProductWhapi Features: WhatsApp Automation for ShopifyEvery Whapi automation in one place: abandoned cart recovery, order confirmations, shipping updates, back in stock alerts, review requests and a team inbox.Read
- ProductWhapi Pricing: Pro $18.99/mo, Team $45/mo, 7-Day TrialWhapi costs $18.99/month for Pro or $45/month for Team, with a 7-day free trial. WhatsApp message fees are paid to Meta directly with no markup.Read
- ProductWhapi FAQs: WhatsApp Automation for ShopifyAnswers about Whapi plans, Meta message fees, setup, coexistence, automations, templates, data privacy and support.Read
Try Whapi on your store.
Join 5,000+ merchants using Whapi. Install it from the Shopify App Store, connect your WhatsApp Business number and turn on your first automation in minutes. Every plan starts with a 7-day free trial.