Interakt alternative for Shopify stores: Whapi vs Interakt
Whapi is a Built for Shopify app that automates WhatsApp for Shopify stores, with abandoned checkout recovery, order confirmation and shipping updates. As an Interakt alternative it costs $18.99 a month on Pro, and Meta bills every message to you directly at its list rate.
Interakt’s Shopify plans start at $21 a month, and Interakt sets its own per-message rates, which differ by plan. Facts checked October 20, 2026.
Used by 5,000+ merchantsRated 5 stars by 39 merchants7-day free trialBuilt for Shopify
By the Whapi teamUpdated Interakt facts checked October 20, 2026
| Whapi | Interakt | |
|---|---|---|
| Shopify rating | 5 stars from 39 merchants | 4.2 from 232 reviews |
| Built for Shopify | Yes | No |
| Entry plan, monthly | $18.99/month | $21/month |
| Message rates | Meta list rates, paid to Meta | Interakt’s own rates, by plan |
| Free trial | 7 days | 14 days |
Quick verdict
- Choose Whapi if you want cart recovery, order confirmation with Shopify order tags and shipping updates for $18.99 a month, with every WhatsApp message billed by Meta at its list rate.
- Choose Interakt if you want to sell inside WhatsApp with its “Sell on WhatsApp” catalog app (which has a free plan), a website chat widget, or AI agents on its $99 Premier plan.
- Interakt’s plan prices start close to Whapi’s ($21 to $99 a month), but it charges its own message rates by country and plan instead of Meta’s list rates. Only its Enterprise plan is listed with “No Markup Charges”.
- For 2,000 Marketing messages to customers in Germany in a month, the example below comes to $291.99 with Whapi Pro. Interakt Starter’s plan alone is $21.00, before its own message charges.
- Whapi is Built for Shopify (5 stars from 39 merchants). Interakt’s listing has no badge (4.2 from 232 reviews) and offers a longer 14-day trial.
Whapi wrote this comparison. Interakt facts come from its Shopify App Store listing and official pricing page, last verified on October 20, 2026. Prices are in USD.
Whapi vs Interakt: features, fees and plans
Both apps send automated order messages and abandoned cart reminders on WhatsApp. The differences are who sets the per-message price, which plan includes which feature, and whether you need one app or two.
| Whapi | Interakt | |
|---|---|---|
| Shopify App Store listing | Whapi: WhatsApp API Automation | Interakt - WhatsApp Marketing, plus Interakt - Sell on WhatsApp |
| Rating (checked October 20, 2026) | 5 stars from 39 merchants | 4.2 from 232 reviews (Sell on WhatsApp: 4.3 from 299) |
| Built for Shopify badge | Yes | No, on either app |
| Entry plan, billed monthly | Pro, $18.99/month | Starter, $21/month |
| Entry plan, billed yearly | Pro, $149/year | Starter, $180/year |
| Free trial | 7 days | 14 days, every plan |
| WhatsApp message fees | Paid to Meta directly at Meta’s list rates on every plan. No Whapi markup. | Interakt’s own rates by country and plan; “No Markup Charges” listed for Enterprise only |
| Order confirmation | Confirm and Cancel buttons; the answer becomes a Shopify order tag | Double-confirms COD orders on WhatsApp (listing) |
| Order and shipping messages | Order confirmations and shipping updates from Shopify fulfillment data | Order placement, shipment and cancellation confirmations |
| Abandoned cart | Abandoned checkout recovery, Pro and Team | Abandoned cart reminders with a checkout link |
| Team inbox | Team plan ($45/month): unlimited agents | Shared team inbox |
| Catalog selling in WhatsApp | Not in Whapi’s plan features | Separate app (free plan available) syncs the catalog; WhatsApp carts become Shopify carts |
| AI | AI conversation labels on Team | AI agents on Premier ($99/month) or a $74.99 add-on on interakt.shop |
| Storefront widgets | WhatsApp chat button, popup and newsletter signup | Website chat widget; number-collection popup on Premier |
Interakt pricing and message rates, next to Whapi
Interakt’s Shopify plans cost $21 to $99 a month, close to Whapi’s, so the per-message rate decides most of the bill. Plan prices below are from the Shopify App Store, in USD.
| Plan | Billed monthly | Billed yearly | Message fees |
|---|---|---|---|
| Whapi Pro | $18.99/month | $149/year | Meta list rates, paid to Meta |
| Whapi Team | $45/month | $299/year | Meta list rates, paid to Meta |
| Interakt Starter | $21/month | $180/year | Interakt’s own rates, by country and plan |
| Interakt Growth | $41/month | $296/year | Interakt’s own rates, by country and plan |
| Interakt Advanced | $51/month | $468/year | Interakt’s own rates, by country and plan |
| Interakt Premier | $99/month | $839/year | Interakt’s own rates, by country and plan |
Example: 2,000 Marketing messages a month to Germany
A store sends 2,000 promotional messages a month, for example a sale or promotional offer, to opted-in customers with German numbers. Meta charges $0.1365 per delivered Marketing message to Germany (USD list rate effective October 1, 2026, checked October 20, 2026), or €0.1131 on Meta’s EUR rate card. Interakt charges its own rate, which depends on your plan and country. Order confirmations are usually Utility rather than Marketing templates, and Meta’s Utility rate for Germany is $0.0550.
| Setup | Plan | Rate per message | 2,000 messages | Monthly total |
|---|---|---|---|---|
| Whapi Pro | $18.99 | $0.1365 (Meta) | $273.00 | $291.99 |
| Interakt Starter | $21.00 | Interakt’s own rate for your plan | Check Interakt’s rate card | $21.00 + messages |
| Interakt Growth | $41.00 | Interakt’s own rate for your plan | Check Interakt’s rate card | $41.00 + messages |
| Interakt Advanced | $51.00 | Interakt’s own rate for your plan | Check Interakt’s rate card | $51.00 + messages |
Sent to the UK instead, the same 2,000 messages cost $127.00 with Whapi at Meta’s $0.0635 rate. Interakt Starter’s plan fee alone is $2.01 a month more than Whapi Pro, and Interakt’s message charges come on top at its own rate. Moving to a higher Interakt plan changes the rate per message and raises the plan fee to $41.00 (Growth) or $51.00 (Advanced).
Why Shopify stores look for an Interakt alternative
Interakt covers marketing, sales and support across two Shopify apps. Stores that mostly need automated order messages tend to weigh four differences.
Who sets the message price
With Whapi, Meta bills you at its published list rate on every plan. Interakt charges its own per-message rates, which differ by plan, and lists “No Markup Charges” only for Enterprise. Our WhatsApp API pricing page has Meta’s current rates.
Order tags after the customer replies
Whapi turns the customer’s Confirm or Cancel tap into a tag on the Shopify order, so your team ships only confirmed orders. Read how Whapi confirms orders on WhatsApp.
One app with every automation
Whapi’s Pro plan covers abandoned checkout recovery, order confirmation, shipping updates, back in stock alerts, review requests and storefront widgets in one app. On Interakt, catalog selling sits in a second app, and AI agents, the number-collection popup and Shopify actions in workflows need the $99 Premier plan.
Built for Shopify
Whapi holds the Built for Shopify badge. Neither Interakt app showed it on October 20, 2026.
Interakt or Whapi: who each one fits
Choose Interakt if…
- You want customers to browse your catalog and check out from WhatsApp, using the “Interakt - Sell on WhatsApp” app, which has a free plan.
- You want a website chat widget, FAQ auto-replies and help applying for the WhatsApp Blue Tick.
- You want AI agents for sales, FAQ and lead qualification, and the $99 Premier plan fits your budget.
- You want a longer, 14-day trial, or your volume justifies Interakt’s Enterprise plan with no markup charges.
Choose Whapi if…
- You want Meta’s list rate on every message from the first plan, with no markup and no rate that depends on your plan.
- You want order confirmation with Confirm and Cancel buttons and automatic Shopify order tags.
- You want shipping updates, back in stock alerts and review requests in the same app for $18.99 a month.
- You prefer one Built for Shopify app, and a shared inbox for unlimited agents at $45 a month on Team.
- You sell in several countries and want custom templates in each customer’s language, billed at Meta’s rate for each country.
How to switch from Interakt to Whapi
Your WhatsApp number, its chats and its quality rating stay with you. For the full walkthrough, read our guide to moving a WhatsApp API number to Whapi.
- 1
List what Interakt sends today
Note the Interakt workflows and templates you use for order double-confirmation, order updates and cart reminders, and whether you also run the Sell on WhatsApp app. Templates belong to each provider’s own Meta Messaging account, so you recreate them in Whapi. - 2
Install Whapi and connect the same number
Start the 7-day free trial on Pro or Team and connect your number through Meta’s signup. Under Meta’s new account model, generally available since September 23, 2026, one WhatsApp account can be shared with more than one provider. Our guide to moving your WhatsApp API number to Whapi covers edge cases. - 3
Add a payment method in Meta
Meta bills messages sent through Whapi directly. Here is how to add a WhatsApp payment method in Meta. - 4
Switch off Interakt’s order messages, then turn on Whapi
In Interakt, turn off the order double-confirmation, order confirmation and abandoned cart automations. Otherwise customers get two messages and Meta charges for both. Place a test order and check the tags in Shopify. - 5
Remove Interakt when you are ready
After a few days of orders in Whapi, remove Interakt’s access and cancel its plan. Meta leaves that choice to you.
What Whapi users say
Whapi is rated 5 stars by 39 merchants on the Shopify App Store (checked October 20, 2026).
great customer support
Kopac
Romania · Shopify App Store review
Fast and easy. Good for simple automation and cart recovery. I was looking for a way to mass communicate to my audience without losing the personal touch and Whapi was a simple and great way to do that! …
CaliChimps
Singapore · Shopify App Store review
The Whatsapp automation flows work great and are simple to setup. Additionally, the support is highly responsive and fixed an issue I had within a few hours. Highly recommended!
Mueloliva Olive Oil
Pakistan · Shopify App Store review
Interakt alternative questions
Whapi is an Interakt alternative for Shopify stores that want WhatsApp abandoned checkout recovery, order confirmation and shipping updates with Meta's fees billed to them directly at Meta's list rates. Whapi Pro costs $18.99 a month (or $149 a year). Interakt's Shopify plans start at $21 a month, and its per-message rates are set by Interakt and differ by plan. Interakt fits better if you want catalog selling inside WhatsApp through its second app, or AI agents on its Premier plan. Whapi wrote this answer; Interakt facts were checked on October 20, 2026.
On the Shopify App Store, Interakt's "WhatsApp Marketing" app costs $21 a month for Starter, $41 for Growth, $51 for Advanced and $99 for Premier, or $180, $296, $468 and $839 a year. WhatsApp template messages are charged on top. Every plan has a 14-day free trial. Prices checked on October 20, 2026.
Interakt publishes its own per-message rates by country, and they vary by plan, so a Marketing message costs what Interakt's rate card says for your market and plan rather than Meta's list rate (Meta's Marketing list rate is $0.1365 for Germany and $0.0635 for the United Kingdom, effective October 1, 2026). Interakt lists its Enterprise plan with "No Markup Charges". With Whapi, Meta bills you directly at its list rate on every plan.
Yes. Interakt's Shopify listing says it sends order placement, shipment and cancellation confirmations, and double-confirms cash on delivery orders on WhatsApp. Whapi includes order confirmation on Pro and Team: the customer taps Confirm or Cancel and Whapi adds the matching tag to the Shopify order, so your team ships only confirmed orders.
Interakt splits its Shopify features across two listings. "Interakt - WhatsApp Marketing" covers campaigns, automated order messages, abandoned cart reminders and the team inbox. "Interakt - Sell on WhatsApp" (rated 4.3 from 299 reviews, with a free plan) syncs your Shopify catalog to WhatsApp and turns WhatsApp carts into Shopify carts. Neither listing had the Built for Shopify badge on October 20, 2026. Whapi does its Shopify work in one app.
No. On October 20, 2026, neither of Interakt's Shopify App Store listings showed the Built for Shopify badge. "Interakt - WhatsApp Marketing" was rated 4.2 from 232 reviews. Whapi holds the Built for Shopify badge and was rated 5 stars by 39 merchants on the same date.
On the Shopify App Store, WhatsApp AI agents for sales, FAQ and lead qualification are on the Premier plan ($99 a month), together with a number-collection popup and Shopify actions in the workflow builder. On interakt.shop, AI agents are a $74.99 add-on for the Growth and Advanced plans. Whapi's Team plan includes AI conversation labels for its shared inbox.
Interakt offers a 14-day free trial on every plan on its Shopify listing. Whapi offers a 7-day free trial on Pro and Team. During a Whapi trial, any WhatsApp messages you send are billed by Meta directly at its list rates; the Whapi plan itself is not charged until the trial ends.
Yes. Under Meta's new account model, generally available since September 23, 2026, one WhatsApp account can be shared with more than one provider, so your number keeps its chats and quality rating while you add Whapi. Recreate your templates in Whapi, turn off Interakt's order double-confirmation, order confirmation and abandoned cart automations so customers don't get two messages, then cancel your Interakt plan.
Sources
- Interakt: Shopify App Store listing (Interakt - WhatsApp Marketing) (checked October 20, 2026)
- Interakt: Shopify App Store listing (Interakt - Sell on WhatsApp) (checked October 20, 2026)
- Interakt: Interakt pricing (US) (checked October 20, 2026)
- Interakt: Interakt country-wise WhatsApp message cost (checked October 20, 2026)
- Whapi: Shopify App Store listing (plans, rating, Built for Shopify) (checked October 20, 2026)
- Meta: WhatsApp Business Platform pricing and rate cards (effective October 1, 2026) (checked October 20, 2026)
- Meta: Updates to WhatsApp Business accounts (new account model) (checked October 20, 2026)
Keep reading
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- FeaturesWhatsApp Abandoned Cart Recovery for ShopifySend automatic WhatsApp reminders to shoppers who leave checkout, with a link back to their cart. Set timing, add a discount and track recovered sales.Read
- TemplatesWhatsApp Utility vs Marketing Templates: Rules & CostHow Meta decides if a WhatsApp template is utility, marketing or authentication, why it matters for cost, and how to avoid recategorization.Read
- HelpMove Your WhatsApp API Number to WhapiSwitching from Wati, Zoko, AiSensy or another provider? How to move your WhatsApp Business API number to Whapi without losing it.Read
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